THE ESCAPE SURF LODGE NEWQUAY
WE ARE OPENING ON THE 4TH of JULY!!
We’re delighted that we can reopen from the 4th July 2020 and can’t wait to welcome you to The Escape. During our closure, we have been working hard to make sure our guests and staff are supported. We want to reassure you that we are taking every precaution to ensure your safety and wellbeing during your stay.
KEEPING YOU AND OUR TEAM SAFE
* Higher standards of cleanliness and hygiene
* Frequent and regular sanitisation of high-contact points
* Hand sanitising stations will be provided at every doorway/key public area (front desk, restaurant, spa, toilets
* Mandatory health questionnaire filled up before arrival.
* Contactless check-in and check out process where possible
* Recommended minimum of one-metre plus distance for interactions between guests and/or staff
* Enhanced food safety protocols, deep cleaning and meals served individually.
* Signage will be displayed in all common areas to reinforce social distancing message
* Housekeeping will be available on request only, guests to vacate the room and ventilate prior to housekeeping staff entering.
* The Duty Manager is our designated, responsible contact person for all staff and guest COVID-19 related queries.
PLEASE CONTACT US FOR ENQUIRIES AND ANY CLARIFICATIONS WITH NEW AND EXISTING BOOKINGS.
WE CAN’T WAIT TO WELCOME YOU SOON WE HOPE THAT YOU WILL HAVE NOT ONLY FUN BUT ALSO SAFE STAY WHILST IN NEWQUAY! 🙂